top of page

Privacy Policy

The controller within the meaning of data protection legislation, in particular the revised Swiss Federal Act on Data Protection (revFADP) and the EU General Data Protection Regulation (GDPR), is:

​

Personal Trainer Basel GmbH

Gundeldingerstrasse 77
4053 Basel
Switzerland


Email: info@personaltrainerbasel.ch
Telephone: +41 79 521 71 92
Website: https://personaltrainerbasel.ch
UID: CHE-487.102.343

​

General Notice

Based on Article 13 of the Swiss Federal Constitution and the federal data protection provisions (revised Federal Act on Data Protection, revFADP), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect databases as effectively as possible against unauthorised access, loss, misuse or falsification. Please note that data transmission over the internet (for example, communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible. By using this website, you consent to the collection, processing and use of data in accordance with the description below. This website can generally be visited without registration. Data such as the pages accessed or the names of the files retrieved, as well as the date and time, are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or email address, are collected on a voluntary basis wherever possible. Data is not passed on to third parties without your consent.

​

Processing of Personal Data

Personal data means all information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures applied, in particular the retention, disclosure, acquisition, deletion, storage, alteration, destruction and use of personal data. We process personal data in accordance with Swiss data protection law. Furthermore, to the extent that the EU GDPR is applicable, we process personal data in accordance with the following legal bases in connection with Article 6(1) GDPR:

  • Article 6(1)(a) GDPR: Processing of personal data with the consent of the data subject.

  • Article 6(1)(b) GDPR: Processing of personal data for the performance of a contract with the data subject or to carry out pre-contractual measures.

  • Article 6(1)(c) GDPR: Processing of personal data to comply with a legal obligation to which we are subject under applicable EU law or under applicable law of a country in which the GDPR applies in whole or in part.

  • Article 6(1)(d) GDPR: Processing of personal data in order to protect the vital interests of the data subject or another natural person.

  • Article 6(1)(f) GDPR: Processing of personal data in order to protect the legitimate interests of us or third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for as long as is necessary for the respective purpose or purposes. Where longer retention obligations apply due to legal or other obligations to which we are subject, we restrict processing accordingly.
 

Health Data

For personal training and health coaching, we process information about your health: medical history, pre-existing conditions, injuries, complaints, medication, body measurement values such as muscle mass, body fat and water balance, information on nutrition, sleep and physical exertion, as well as your feedback from the weekly questionnaire.

Health data is considered particularly sensitive personal data under Article 5(c) revFADP and special categories of personal data under Article 9 GDPR. It is subject to enhanced protection.

Legal basis: We process this data exclusively on the basis of your explicit consent under Article 6(6) revFADP and Article 9(2)(a) GDPR. You provide this consent in writing as part of the training contract and health questionnaire. Purpose: Planning and adapting your training, assessing your capacity for physical exertion and progress, and providing advice on nutrition, sleep and lifestyle. Recipients: Your health data is not passed on to third parties. An exception applies only if you explicitly instruct us to do so in an individual case, for example for coordination with your physiotherapy or doctor. Retention: We retain health data for the duration of the collaboration and thereafter for as long as is necessary to assert or defend claims, up to a maximum of ten years. Thereafter, it will be deleted. Withdrawal: You may withdraw your consent at any time with effect for the future. To do so, please write to info@personaltrainerbasel.ch. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. However, without health information, we cannot responsibly provide safe training.


Data When Visiting the Website

When you access the website, your browser transmits technically necessary data to our hosting provider. This includes your IP address, date and time, the page accessed, the amount of data transferred, browser type and operating system.

This data is stored in server log files and is used for secure operation, troubleshooting and protection against attacks. It is not merged with other data sources.

The legal basis is our legitimate interest in the secure and stable operation of the website under Article 31(1) revFADP and Article 6(1)(f) GDPR.

​

Hosting by Wix

This website is operated using Wix. The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel, together with its affiliated companies.

Wix processes, on our behalf, all data generated when visiting the website as well as information you submit via forms. The basis for this is a data processing agreement.

Data transfer abroad: Wix operates servers, among other places, in the USA and the EU. For Israel, there is an adequacy decision of the European Commission and recognition by the Swiss Federal Council. For transfers to the USA, Wix relies on the European Commission’s Standard Contractual Clauses and supplementary protective measures.

Further information can be found in Wix’s privacy policy: https://de.wix.com/about/privacy

​

Cookies

This website uses cookies. These are small text files that make it possible to store specific, user-related information on the user’s device while they use the website. Cookies make it possible, in particular, to determine the frequency of use and number of users of pages, to analyse patterns of website use, and to make our offering more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when the site is visited again. If you do not wish this to happen, you should configure your internet browser to refuse the acceptance of cookies. A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be prevented by disabling them in your browser settings. Please note that, in that case, you may not be able to use all functions of this online offering.

An overview of the cookies set by Wix can be found at https://support.wix.com/de/article/cookies-und-ihre-wix-website
 

SSL and TLS Encryption

For security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the site operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
 

Data Transmission Security Without SSL

Please note that data transmitted via an open network such as the internet or an email service without SSL encryption can be viewed by anyone. You can recognise an unencrypted connection by the fact that the address line of the browser displays “http://” and no padlock symbol is shown in your browser line. Information transmitted over the internet and content received online may, under certain circumstances, be transmitted via third-party networks. We cannot guarantee the confidentiality of communications or documents transmitted via such open networks or third-party networks.
 

If you disclose personal information via an open network or third-party networks, you should be aware that your data may be lost or that third parties may potentially access this information and consequently collect and use the data without your consent. Although in many cases the individual data packets are transmitted in encrypted form, the names of the sender and recipient are not. Even if the sender and recipient live in the same country, data transmission via such networks frequently and without controls also takes place via third countries, including countries that do not offer the same level of data protection as your country of residence. We accept no responsibility for the security of your data during transmission over the internet and reject any liability for indirect and direct losses. We ask you to use other means of communication if you consider this necessary or reasonable for security reasons.
 

Despite extensive technical and organisational security precautions, data may potentially be lost or intercepted or manipulated by unauthorised persons. We take appropriate technical and organisational security measures where possible to prevent this within our system. However, your computer is outside the security area that we can control. It is your responsibility as a user to inform yourself about the necessary security precautions and to take appropriate measures in this regard. As the website operator, we shall under no circumstances be liable for damage caused to you as a result of data loss or data manipulation. Data that you enter in online forms may be passed on to commissioned third parties for the purpose of processing orders and may be viewed and, if necessary, processed by them.

​

Appointment Booking via cituro

We use cituro for online appointment booking. The provider is cituro GmbH, Germany.

When you book an appointment, the information you enter is transmitted to and processed by cituro: name, email address, telephone number, requested service, appointment and any notes. cituro sends confirmations and reminders by email and SMS on our behalf. The booking interface is embedded on our contact page. When the page is accessed, a connection is established to cituro’s servers.

The legal basis is the performance of a contract or the implementation of pre-contractual measures under Article 31(2)(a) revFADP and Article 6(1)(b) GDPR.

Further information can be found in cituro’s privacy policy: https://www.cituro.com/datenschutz

​

Third-Party Services

This website may use Google Maps to embed maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos. These services provided by Google LLC and Google Ireland Limited use cookies, among other things, and as a result data is transmitted to Google. We assume that no personal tracking takes place solely through the use of our website in this context.

For transfers to the USA, Google relies on the European Commission’s Standard Contractual Clauses as well as the EU–US Data Privacy Framework. The former Privacy Shield has been invalid since the judgment of the European Court of Justice of 16 July 2020 and no longer provides a legal basis. Further information can be found in Google’s privacy policy: https://policies.google.com/privacy

​

Google Reviews

On the website, we display the overall rating and individual reviews from our Google Business Profile. The data is retrieved and cached server-side. When the reviews are displayed, no connection is established from your browser to Google, and no cookies are set.

​

Contact Form

If you submit enquiries to us via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass this data on without your consent.

​

Contact by Email, Telephone and WhatsApp

If you contact us by email, telephone or WhatsApp, we process your details in order to respond to your enquiry.

With WhatsApp, please note that communication takes place via the servers of WhatsApp Ireland Limited and connection data is generated there. If you wish to avoid this, you can also contact us by email or telephone. The legal basis is the performance of a contract or our legitimate interest in responding to enquiries. We retain enquiries for as long as necessary to process them and, beyond that, in accordance with statutory retention obligations.

​

Newsletter Data

On this website, you can subscribe to our newsletter containing tips on training, nutrition and health. For registration, we require only your email address.

After registration, you will receive an email containing a confirmation link. Only once you click this link will we add you to the mailing list. We store the time of registration and confirmation so that we can provide evidence of your consent. For dispatch, we use Wix Email Marketing by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. Wix stores your email address on our behalf and operates servers, among other places, in the EU and the USA. For Israel, there is an adequacy decision of the European Commission and recognition by the Swiss Federal Council. For transfers to the USA, Wix relies on the European Commission’s Standard Contractual Clauses. We analyse whether a newsletter has been opened and which links within it are clicked. This enables us to see which topics interest you and to tailor the content accordingly. The legal basis is your consent under Article 6(1)(a) GDPR and, where Swiss law requires such consent, Article 6(6) revFADP. You can unsubscribe from the newsletter at any time via the unsubscribe link in every issue or by email to info@personaltrainerbasel.ch. We will then remove your address from the mailing list. Further information can be found in Wix’s privacy policy: https://de.wix.com/about/privacy

​

Rights of Data Subjects. right to Confirmation

Every data subject has the right to obtain confirmation from the website operator as to whether personal data concerning them is being processed. If you wish to exercise this right to confirmation, you may contact the controller named at the beginning at any time.

​

Right to Access

Every data subject whose personal data is processed has the right to receive free information from the operator of this website at any time about the personal data stored about them and a copy of this information. Furthermore, where applicable, information may be provided on the following: the purposes of processing; the categories of personal data being processed; the recipients to whom personal data has been or will be disclosed; where possible, the planned period for which personal data will be stored or, if this is not possible, the criteria used to determine that period; the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing; the existence of a right to lodge a complaint with a supervisory authority; and, where the personal data is not collected from the data subject, all available information about the source of the data.

​

Data subjects also have the right to know whether personal data has been transferred to a third country or to an international organisation. Where this is the case, data subjects have the right to be informed of the appropriate safeguards in connection with the transfer. If you wish to exercise this right of access, you may contact the controller named at the beginning at any time.

​

Right to Rectification

Every data subject affected by the processing of personal data has the right to request the immediate rectification of inaccurate personal data concerning them. Furthermore, taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of a supplementary statement. If you wish to exercise this right to rectification, you may contact the controller named at the beginning at any time.

​

Right to Erasure

Every data subject affected by the processing of personal data has the right to request from the controller of this website the immediate erasure of personal data concerning them, provided that one of the following grounds applies and processing is not necessary:

  • The personal data was collected or otherwise processed for purposes for which it is no longer necessary.

  • The data subject withdraws the consent on which the processing is based and there is no other legal basis for the processing.

  • The data subject objects to the processing on grounds relating to their particular situation and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in the case of direct marketing and related profiling.

  • The personal data has been unlawfully processed.

  • The erasure of the personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.

  • The personal data was collected in relation to information society services offered directly to a child.

​

If one of the above grounds applies and you wish to arrange the erasure of personal data stored by the operator of this website, you may contact the controller named at the beginning at any time. We will ensure that the request for erasure is complied with immediately.

​

Right to Restriction of Processing

Every data subject affected by the processing of personal data has the right to request from the controller of this website the restriction of processing if one of the following conditions applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

  • The processing is unlawful, the data subject opposes the erasure of the personal data and requests instead the restriction of the use of the personal data.

  • The controller no longer needs the personal data for the purposes of processing, but the data subject requires it for the establishment, exercise or defence of legal claims.

  • The data subject has objected to processing on grounds relating to their particular situation, pending the verification of whether the legitimate grounds of the controller override those of the data subject.

​

If one of the above conditions applies and you wish to request the restriction of personal data stored by the operator of this website, you may contact the controller named at the beginning at any time. We will arrange the restriction of processing.

​

Right to Data Portability

Every data subject affected by the processing of personal data has the right to receive the personal data concerning them in a structured, commonly used and machine-readable format. They also have the right, where the legal requirements are met, to have this data transmitted to another controller. Furthermore, the data subject has the right to have personal data transmitted directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other persons. To exercise the right to data portability, you may contact the controller named at the beginning at any time.

 

Right to Object

Every data subject affected by the processing of personal data has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them. In the event of an objection, the operator of this website will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights and freedoms of the data subject, or where the processing serves the establishment, exercise or defence of legal claims. To exercise the right to object, you may contact the controller named at the beginning directly.

​

Right to Withdraw Consent Under Data Protection Law

Every data subject affected by the processing of personal data has the right to withdraw consent given for the processing of personal data at any time. If you wish to exercise your right to withdraw consent, you may contact the controller named at the beginning at any time.

​

Right to Lodge a Complaint

In Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC); in the EU, you may contact the supervisory authority responsible for you.

​

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”. The statistics obtained enable us to improve and make our offering more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows using a User ID. If you have a Google user account, you can disable cross-device analysis of your usage in the settings under “My Data”, “Personal Data”. The legal basis for the use of Google Analytics is Article 6(1)(f) GDPR. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. We would point out that Google Analytics on this website has been extended by the code “_anonymizeIp();” to ensure anonymised collection of IP addresses. As a result, IP addresses are processed in shortened form, and any personal reference is thereby excluded. Insofar as the data collected about you is personally identifiable, this is therefore immediately excluded and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and internet use. For transfers to the USA, Google relies on the European Commission’s Standard Contractual Clauses as well as the EU–US Data Privacy Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by configuring your browser software accordingly. However, we would point out that in this case you may not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website, including your IP address, and from processing this data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout. Please note that if you delete all cookies on your device, the opt-out cookies will also be deleted, meaning that you will need to set the opt-out cookies again if you wish to continue preventing this type of data collection. The opt-out cookies are set per browser and computer or device and must therefore be activated separately for each browser, computer or other device.

​

Instagram

Functions of the Instagram service are integrated into our website. These functions are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. As a result, Instagram may associate your visit to our pages with your user account. We would point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of its use by Instagram. Further information can be found in Instagram’s privacy policy: https://privacycenter.instagram.com/policy

​

LinkedIn

This website uses functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our internet pages with your IP address. If you click LinkedIn’s “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our internet pages with you and your user account. We would point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of its use by LinkedIn. Further information can be found in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy

​

YouTube

Functions of the YouTube service are integrated into this website. YouTube is owned by Google Ireland Limited, a company incorporated and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services in the European Economic Area and Switzerland. Your legal agreement with YouTube consists of the terms and conditions at https://www.youtube.com/static?gl=de&template=terms&hl=de. These terms constitute a legally binding agreement between you and YouTube regarding the use of the services. Google’s privacy policy explains how YouTube handles and protects your personal data when you use the service.

​

TikTok

On our website, we link to our TikTok profile. The provider for users in the European Economic Area and Switzerland is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. Data is only transmitted to TikTok once you click the link. From that point onwards, TikTok’s privacy policy applies: https://www.tiktok.com/legal/privacy-policy

Notice Regarding Data Transfers to the USA

For the sake of completeness, we would point out that, for users based in Switzerland, surveillance measures by US authorities exist which generally enable the storage of all personal data from Switzerland that has been transferred to the USA. This occurs without differentiation, restriction or exception based on the objectives pursued and without an objective criterion that would allow the access of US authorities to the data and its subsequent use to be limited to specific, strictly defined purposes capable of justifying the interference associated with access to and use of this data. We would also point out that, in the USA, data subjects from Switzerland do not have legal remedies that would allow them to obtain access to data relating to them and to have it rectified or erased; in other words, there is no effective judicial protection against general access rights of US authorities. We expressly draw data subjects’ attention to this legal and factual situation so that they can make an informed decision about consenting to the use of their data.

​

Copyright

The copyright and all other rights to content, images, photographs or other files on the website belong exclusively to Personal Trainer Basel GmbH or to the specifically named rights holders. Written consent from the copyright holder must be obtained in advance for the reproduction of any files.

Anyone who infringes copyright without the consent of the respective rights holder may be liable to prosecution and, where applicable, liable to pay damages.

​

General Disclaimer of Liability

All information on our internet offering has been carefully checked. We endeavour to keep our information offering current, correct in content and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, and we cannot guarantee the completeness, accuracy or currency of information, including journalistic and editorial information. Claims for liability for damage of a material or immaterial nature caused by the use of the information offered are excluded unless there is demonstrably intentional or grossly negligent fault. The publisher may alter or delete texts at its own discretion and without notice and is not obliged to update the content of this website. Use of, or access to, this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damage such as direct, indirect, incidental, pre-contractual or consequential damage allegedly caused by visiting this website and therefore accept no liability for it. The publisher also accepts no responsibility or liability for the content and availability of third-party websites accessible via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or that offends against public morals.

​

Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website shall apply. Insofar as the privacy policy forms part of an agreement with you, we will inform you of any changes by email or by another appropriate means in the event of an update.

 

Questions About Data Protection

If you have any questions about data protection, please email us at info@personaltrainerbasel.ch or contact the controller listed at the beginning of this privacy policy directly.

​

Basel, September 2026

bottom of page